Terms and Conditions of Travelling

Please comply with the Terms and Conditions of Travelling applicable on the whole operational area of the Zugliget Chairlift.

The Chairlift can be used only with „Libegőjegy”, i.e. tickets purchased on the spot from the BKV ticket vending machines or from the contractual partners of BKV, at the snack bars of the Chairlift or with pre-purchased tickets, the so called „Boarding Permit” (see https://www.bkv.hu/hu/content/nyitvatartas_viteldijak_megkozelithetoseg)  on designated days (hereinafter together „Ticket”). Neither other ticket- or pass types, travel certificates, pensioner’s cards cannot be used, nor any other documents entitling the holder for travel free of charge can be used for the Chairlift.

The Chairlift ticket entitles you for two trips in any of the two directions in the official operational time of the Zugliget Chairlift. In case you used the ticket for only one trip, you can use it for the second trip within one year from the date of the purchase. Please, note that lost tickets cannot be replaced. If requested, please hand over your ticket for validation by the attendant.

Children under the age of 3 may travel free of charge sitting in an adult’s lap; children from 3 up to 14 (until their 15th birthday) are entitled to use a discount price ticket. Children under 10 years of age must travel accompanied by an adult (18+) in possession of a full price ticket. 15 years old or older passengers travel only with a full-price two trips ticket.

Tickets are refunded only in the case of service disruptions or cancellation due to a technical reason lasting for more than 60 minutes (e.g. weather conditions not permitting safe operation, technical breakdown, power cut or other for authoritative reasons). Partial refunds are available for the remaining section of the journey (i.e. the first trip was completed) in the amount of the non-used Chairlift ticket (100 or 50%). In case the ticket cannot be used during the hours of operation on the day of purchase, the ticket will be valid for the remaining section of the journey within one year. Please, note that lost tickets cannot be replaced.

The transport capacity of each double chair is:
•  max. 2 adults
•  one adult with up to 2 children under the age of 10
•  one adult with one child under the age of 10 may carry a piece of hand-luggage (e.g. stroller)

Please, be aware that the chairs are in motion even while passengers embark or disembark, so please be careful and use the Chairlift at your own risk. Accompanying persons are responsible for the security of Children under the age of 10. The safety bar of the chair must be lowered and kept in a lowered position during the full journey. (If needed, correct usage can be tried on the demo-chair located at the waiting area of the lower station in Zugliget.) Passengers shall lift the safety bar the before disembarking. 

Entering the closed-off technical service area is forbidden; therefore, passengers need to get off at both stations. To start a return trip, even holders of return tickets must join the queue at the boarding area again.

Transport of hand luggage, ski, sled, stroller, children’ bicycle

Each passenger in possession of a valid ticket is allowed to transport at most one piece of hand luggage not exceeding the size of 40x50x60cm and the weight of 10kg as well as a pair of skis, ski sticks free of charge. Strollers can be transported in a folded state as hand luggage by an adult holding a full price ticket. A children’s bicycle not exceeding the size of hand luggage or one sled may be carried as hand luggage by passengers over the age of 10. It is not allowed to transport hand luggage that is heavier, bigger in size or number than described above nor any other items (e.g. a bicycle) even if paying extra fee. The lack of safe travel conditions may result the refusal of transporting hand luggage or in the exclusion of passengers from travel. In this case the ticket can be refunded on the spot.

In case of a storm which seems to be long lasting, the Chairlift may be closed even for a whole day for the order of the head of the service. 
Between November 1 and March 31 (e.g. if there are few passengers) the head of the service may decide to start the Chairlift once in every hour (e.g. at every full hour).

Transportation of live animals (e.g. small dogs) is allowed only in a closed container not exceeding the permitted hand luggage size and requires a full-price two trips ticket. The passenger transporting the animal bears full responsibility and must ensure that the animal remains in the container during the journey. Deviation from this rule is strictly prohibited!

On the stations of the Zugliget Chairlift it is not allowed to
•  remain beyond the opening hours
•  engage in any sales activity without permission
•  post any signs or notices
•  staying at the boarding area without a valid ticket
•  disturb others with noisy or any other discomforting activity
•  behave in an unruly way
•  access the boarding area without a valid ticket

While travelling it is forbidden to
•  smoke
•  eat, drink
•  lift up the safety bar
•  stand on the chair or the foot-rest, to lean forward excessively
•  swing the chairs
•  throw litter or any object from the chair
•  damage the cableway and its equipment

The following customers will be excluded from travel
•  who is unable to present a valid ticket for boarding
•  who behave in an inappropriate and disturbing manner
•  children under the age of 10 without and accompanying adult holding a full-price two trips ticket
•  persons with significantly reduced mobility
•  persons under the influence of drugs or alcohol
•  who wish to transport an object not qualified as hand luggage according to the operator’s judgement
•  who wish to board with ice-cream, an opened bottle, can or a cup of drink

Please, comply with the Terms and Conditions of Travelling and follow the instructions by the operator to ensure a safe travel experience. We reserve the right to prevent non-complying customers from travelling. Customers causing damage will be subject to prosecution with no exceptions. The operator shall not be held liable. 

Have a pleasant journey!