Irrespective of who caused the damage to the passenger, we are going to help our passengers to settle their case. When an accident happens, please report it immediately or within 15 days at the latest to: "Forgalombiztonsági és Ellenőrzési Osztály" 1980 Budapest 8. Pf.: 11.. By phone: +36-1-334-1964, +36-1-461-6500 extension 244-69, or in writing to any branch of Generali-Providencia, or to Invest Broker International Kft. assigned for the assessment of damages (1089 Budapest, Orczy út 34. Phone: +36-1-461-6500 extension 244-60).