BKV Ltd. taking into account its legal predecessors has a 100 year-old past, traditions and a specialized knowledge, which has always been a determining factor in the transport of Budapest. The company operates 5 branches (bus, tram, metro and underground, suburban railway, trolley bus) in an integrated system. Moreover it operates a cogwheel railway and a funicular railway as well, which has mainly touristic importance.
BKV Ltd. serves almost 1.4 billion passengers, out of these the bus branch takes 41%, the tram 26 %, the metro and underground 22 %, the suburban railway 5% and the trolleybus branch 6 %.
GENERAL INFORMATION
Postal address of Budapest Transport Limited: 1980 Budapest, Pf. 11
Phone: 06-1-BKV-INFO (06-1-258-4636)
E-mail: bvkrt@bkv.hu
Web site: www.bkv.hu
CUSTOMER SERVICE OFFICE
Address: Akácfa utca 18
Opening hours:
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Monday, Tuesday, Thursday, Friday
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8.00 - 17.00
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Wednesday
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8.00 - 18.00
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Saturday - Sunday
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closed
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Postal address: 1980 Budapest, Pf. 11
Phone: 06-1-BKV-INFO (06-1-258-4636)
E-mail: ugyfelszolgalat@bkv.hu
In our Customer Service Office we provide information about our routes, timetables, ticket and pass prices. Here you can tell us your opinion about the services of BKV Ltd, and in the case of an accident or damage you can indicate your claims. You can get information about the momentary traffic circumstances of public transport, and you can also inquire about lost properties. Should you find an alien object, please, hand it over to the drivers or hand in the terminals. In the case you have lost any of your properties you can enquire about it personally or by phone on the following day after 11.00 p.m. at the Customer Service Office.
What is worth knowing about our company
